![]() ![]() In my case, the issue with my mouse was probably a faulty cable issue that probably developed over time. Its more comfortable, has bigger drivers for better sound (e.g. Razer Kraken 7.1 Headset Keeps Disconnecting and Reconnecting. I alleviated the potential of having this problem again by getting a wireless mouse, which would not have cable issues. View community ranking In the Top 1 of largest communities on Reddit. TL DR - If it is just the mouse disconnecting, like my case, the issue could very well be a physical connection issue, meaning that you basically have to buy a new mouse. The only way to solve the physical connection issue seems to be just buying a new mouse. Like I said earlier, I think I did have some power configuration problems, but those were fixed earlier on. Why I thought it was linked to games being open was probably that I was swiping my mouse fast and probably tugging on the cable, causing it to disconnect where the faulty place was. It doesnt matter what USB port I use, it happens no matter what. ![]() ![]() Retractable Active Noise Cancelling Mic - Lightweight. This usually happens when there is a loud sound or a bunch of sounds are playing at once. Razer Kraken Kitty Headset disconnecting and reconnecting issue. My headset randomly sometimes decides to disconnect and reconnect. 1 Hi, I recently purchased Razer Kraken Kitty Edition Headphones (wired. FoxenBoxen 0 replies My Kitty Kraken headset (bought new in December 2020) will disconnect/reconnect seemingly randomly while using Discord and playing a game (any game will cause this to occur). This made me come to a conclusion, finally, that it was most likely an issue with the mouse itself or the cable. Razer Kraken Kitty Quartz Edition Keeps Disconnecting and Reconnecting. Razer Kitty Headphones Keep DisconnectingConstantly disconnecting and reconnecting. I assumed the mouse was also disconnecting for that same reason afterwards, but other mice worked fine, even other Razer mice. It made sense to assume that it was games/power causing the disconnects, but I think I tackled that problem earlier by troubleshooting (by doing the steps I said I already did in the original post). The mouse that was disconnecting disconnected even without synapse installed, and would disconnect on every computer I tried it on. I decided to buy a new (different type of) mouse, and it works perfectly. Thought I should update this, since it was never solved for a decent amount of time. Maybe it will come back, which would be nice to help further understand the issue, although having the issue solved (at least for now) is nice. I didn't change anything besides what I already outlined. ![]() Any help would be appreciated.ĮDIT 2: I played videogames (meaning that my computer was under load) for almost an hour and a half with no USB disconnect issues whatsoever. Could this have to do with my airflow/overheating? Is any of this possibly linked to my devices disconnecting?ĮDIT: Now only the mouse seems to be disconnecting, not the audio. Turning off disabling the devices to save power in Device ManagerĪs a side note, my computer also seems to have issues such as not posting after using "restart" (shutting down and turning on works normally) and occasional blackscreens/bluescreens under load.Disabling USB selective suspend in power options.I also use a Razer keyboard, but it doesn't disconnect. This only happens when I am playing a game, so I'm assuming it has something to do with the computer load. Audio is trying to switch from Speakers (Razer Kraken Kitty Edition) to SPDIF Interface (Realtek USB 2.0 Audio) now instead of Synapse while reconnecting.My USB mouse and headset, both of which are Razer products, are (seemingly) randomly disconnecting and reconnecting a few seconds later. *edit* The issue is continuing while Synapse is uninstalled, I am at an even greater loss now lol. The Kraken Kitty works fine on my husband's PC, his regular Kraken works fine on my PCĪny help would be appreciated! I currently have Synapse uninstalled but I'd like to not keep it that way, my favorite Razer feature is the extensive RGB customization and not using it just isn't it. Reinstalling Razer Synapse (all was well for about a day, it is starting to cut out again) Uninstalling Razer Synapse (this worked but obviously I lost my RGB control) Removing PSU extension cables and using only the stock cables (thought it might be insufficient power to the USB hubs) They are about 3 years old and haven't given me an issue before, they worked fine on my old rig and worked fine on this new build for about 6 months. It switches from Speakers (Razer Kraken Kitty Edition) to Speakers (THX Spatial - Synapse) when it disconnects, going back to Speakers (Razer Kraken Kitty Edition) once it connects again. The issue gets worse and worse the longer you try to use audio. I'm having trouble with my Kraken Kitty headset, it will periodically disconnect and reconnect with increasing frequency. ![]()
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